The Consumerist (78)

Bagged Salad Recall Expands To Include Vegetables Sold At Walmart, Target, Others

This morning, we shared a recall notice from grocery chain Trader Joe's that its kohlrabi salad mix had been recalled after a supplier let the company know about potential listeria contamination. It turns out that recall was much bigger, involving other retailers including Albertsons, H-E-B, and ...

California Accuses Retailer Of Using Bait-And-Switch Tactics To Lure In Customers

A Los Angeles-area chain of retail stores is accused by the state of repeatedly misleading customers into thinking they were going to get a good price on merchandise only to be told after they get into the store that the only way to get that advertised price is if they spend more money. The office ...

Twitter Puts Timeline On Curbing Hateful Abuse; For Real This Time. No, Seriously

Ever since it gave birth to its first anonymous, hateful egg, Twitter has been promising to do something to repair its reputation as a verbal battle royale of vitriolic threats and malicious dog-piling. After a decade of half-steps , Twitter has now given an actual timeline for when it will ...

T-Mobile & Sprint May Have To Delay Their Halloween Wedding Until Closer To Thanksgiving

If you were eagerly planning to fete the rumored Halloween elopement of T-Mobile and Sprint, you might want to hold on to your candy corn. The corporate nuptials may now be delayed a few weeks, with the telecom lovebirds announcing their I do's closer to Thanksgiving. Bloomberg, citing people close ...

For Some Reason, No One Wants Entry-Level Retail Jobs

With more commerce shifting online every year and a retail apocalypse' at hand shuttering stores and malls, you'd think that there would be plenty of folks clamoring for the few retail jobs that remain. But even the stores that are actually looking to hire employees seem to be having trouble finding ...

Some Cities Vying For New Amazon HQ Haven't Learned From Past Mistakes

It's like the Olympics for corporations: Cities all over the country have put themselves into the running to be the home to Amazon's planned second headquarters, and many of them are offering huge tax breaks and other incentives. But just like the Olympics, cities may regret making such a deal, and ...

Will Republican Tax Cuts Mean Lower Limit On 401 Contributions?

Some people with 401 retirement plans will put as much money into it as they can, but there are whispers that the tax cuts being drafted by Republicans in Congress could reduce the maximum amount of money you contribute to your retirement savings each year. The Wall Street Journal reports today that ...

5 Ways To Make Sure You Have A Safe Halloween

It's nearly Halloween, which means costumes, candy, parties, pumpkins, and — again — candy. But just because you're all jacked up on a sugar high — or by the mere thought of your eventual sugar high — doesn't mean you and your family can't be safe this Halloween. The Food and Drug ...

How Did This Retiree Get A $184K DirecTV Bill?

Most of us have been hit with an unexpectedly high cable or satellite bill, but not like this. One DirecTV customer in Ohio says that after she signed up for service from AT&T and DirecTV, she was slammed with a bill for more than $184,000. The customer says she switched her phone service to ...

Taco Bell Testing Quesadillas Filled With Kit Kats, Twix Bars

Taco Bell is basically a deep-fried stick of butter away from being a food booth at your local state fair. The latest result of the Bell's plan to wrap any recognizable junk food inside a tortilla has resulted in two dessert quesadillas stuffed with either Twix bar pieces or Kit Kats. Taco Bell ...

Frontier Still Overbilling Some Customers More Than A Year After Aquiring Them From Verizon

In 2015, Frontier announced it would be acquiring Verizon's old-school, copper-wire landline networks in California, Florida, and Texas for a cool $10.54 billion. The transition took place in early 2016, but some subscribers say that 18 months later, they're still having trouble with the ...

Artist Sues Hotel, Claiming His Paintings Became Infested With Bedbugs, Were Used In Porn Shoots

Hotel guests are notorious for treating their temporary living quarters with utter disregard; the phrase trashing a hotel room' has been part of cultural parlance since at least the dawn of the rock star. Even the poshest of resorts often fall victim to their guests' worst proclivities. In spite of ...

Could A Laptop Ban Be Coming For Checked Luggage?

Given the possibility of theft, damage, and loss, packing your laptop in a checked bag is not a good idea to begin with. Even so, travelers continue to stow their computers and other large electronics in their checked luggage. But that could come to and, now that the Federal Aviation Administration ...

Salad Mix From Trader Joe's Recalled For Potential Listeria

Check your salad mix before you sit down to your next crunchy bowl of shredded kohlrabi, cabbage, and beets: Bags of that blend from Trader Joe's that were distributed nationwide have been recalled because they may contain Listeria monocytogenes, a foodborne illness that can have potentially deadly ...

Consumerist Friday Flickr Finds

Here are ten of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness. Want to see your pictures on our site? Our Flickr pool is the place where Consumerist readers upload photos for possible use in ...

Target's Plan To Combat Online Rivals: Open, Remodel More Actual Stores

While Walmart increasingly turns its focus online to bring in customers, Target is doing the opposite, doubling down on efforts to get customers inside its physical stores. To that end, the company will open dozens of new stores and remodel another 1,000 in coming years. Target announced today that ...

Report: Former GE CEO Brought Along An Extra Empty Plane On Some Trips

Have you ever stashed a spare shirt in your bag in case you spilled something, or brought along a spare pair of shoes in case you got a blister? Former General Electric CEO Jeff Immelt reportedly took similar precautions: According to company insiders, he brought an extra jet along with him on some ...

Patent Trolls, Big Pharma Try To Use Native Tribes To Skirt Patent Review

There are always patent lawsuits and challenges happening around the country. But the new trend in patent suits — from major, established drug companies to fly-by-night outfits alike — seems to be an attempt to get a leg up by using tribal sovereignty to avoid certain parts of the process. ...

GM, States Reach $120M Settlement Over Claims It Kept Ignition Switch Defect Under Wraps

Three years after General Motors recalled millions of cars that contained a ignition switch defect that was ultimately linked to more than 120 deaths, the carmaker is finally closing another chapter of the saga. The company will pay $120 million to resolve allegations that it failed to disclose ...

Google's Alphabet Takes Aim At Uber With $1B Investment In Lyft

A long time ago, in a ride-hailing era that now seems far away, Google and Uber were friends, with the internet giant plugging $258 million in Uber in 2013. Four years later, the two sides are embroiled in a legal battle over self-driving cars, and the tech company is pouring money into Uber's ...

Report: Chocolate Industry Paid For Research Showing That Chocolate Is Healthy

Chocolate isn't just delicious ; according to some studies out there, it's good for your health, too. But as you've probably guessed, the research supporting that idea isn't exactly objective: It was commissioned by chocolate makers Yes, Vox reports, companies like Mars have paid for studies that ...

MasterCard Ending Signature Requirements

For as long as we can remember, paying with a credit card required you to sign your name on the dotted line. While this system has changed over the years — mandating your John Hancock only for purchases over a certain amount — MasterCard is perhaps planning the biggest change of them all: The ...

Is Tootsie Roll Losing The Candy Aisle Battle Because It's Stuck In The Past?

You may not know how many licks it takes to get to the center of a Tootsie Pop lollipop, but anyone who's ever gone trick-or-treating knows Tootsie Roll well. That could be a problem for the candy company, according to a new report that says the confectioner is relying too much on nostalgia at the ...

Cable Providers Hiking Cost Of Broadband In Face Of Cord-Cutting

With more and more consumers cutting the cord and ditching their cable providers, these companies have to make up the lost revenue somehow. That apparently means increasing costs elsewhere, like your broadband. Nasdaq reports that companies like Charter and Comcast have increased the cost of ...

Passenger Sues Airline For Serving Him Sparkling Wine Instead Of Champagne

Sure, you may have a preference when it comes to ordering fancy drinks on a flight, but would you be ticked off enough to sue over bubbly that is not actually Champagne? A man who flew on a Sunwing Airline flight from Quebec to Cuba last year says he was expecting an advertised complimentary ...

Most Eye Drops Are Too Big For The Human Eye, Wasting Money And Medicine

When you're using eye drops and feel like you're spilling half of each dose down your face, it's not because you're clumsy. You are, in fact, spilling what can be pricey medicine down your cheeks or into your sinuses, because most eye drop bottles dispense at least twice as much as you need. Why ...

Would You Buy Luxury Clothes From Walmart?

On the surface, Walmart and luxury department store Lord & Taylor don't have a lot in common outside of selling clothing. But that could soon be changing.  The Wall Street Journal, citing people familiar with the matter, reports that the two companies are in talks to team up to take on every ...

Toyota Recalls 310,000 Minivans Over Rollaway Risk

When you park your car, you expect for it to stay parked. Yet, that might not happen in nearly 310,000 Toyota minivans that may contain an extra greasy shift lever. Toyota announced Wednesday the recall of 310,000 model year 2005 to 2007 and 2009 to 2010 Sienna minivans after discovering an issue ...

Blue Apron Laying Off Hundreds Of Employees In “Realignment” Effort

As e-commerce giant Amazon and major grocery chains across the country crowd into the meal kit service arena, it seems Blue Apron may be feeling the heat: The meal kit company announced Wednesday that it's laying off 6% of its workforce as part of a companywide realignment' effort. Several hundred ...

Why Does Capital One Need My Income To Sign Into Website?

By now you're probably used to going to your bank's website and being upsold on everything from car loans to mortgages to retirement accounts before you can move on to see how your money is doing. But have you ever gone to your bank's site only to be told you must update your income with the bank ...

Why You Need A Medication Checkup

With half of Americans regularly taking prescription medication — four, on average, according to a nationally representative Consumer Reports survey of 1,947 adults — a medication checkup' can reduce your risk of side effects and interactions, and stop you from taking unnecessary pills.…

Amazon Takes Over Most Of The Macy's Building In Seattle

What's even more symbolic than Amazon building a warehouse on the site of what was once the world's largest enclosed mall? In its hometown of Seattle, Amazon is gobbling up as much office space as it can, and now that includes the top six floors of the Macy's building downtown. The Seattle Times ...

Romano's Macaroni Grill Files For Bankruptcy

The long list of restaurant chains filing for bankruptcy amid slower sales added another name today: Romano's Macaroni Grill.  Romano's Macaroni Grill owner RedRock Partners announced today that it had filed for Chapter 11 bankruptcy protection as a way to reorganize the company and reduce debt. ...

Trump Changes Mind, Comes Out Against Bipartisan Obamacare Stabilization Bill

If you feel like you're getting whiplash just from trying to follow the healthcare policy debate in Washington, you're not alone; the hits in this saga have been coming seemingly nonstop. After saying the federal government would no longer pay certain subsidies that make the insurance marketplace ...

Stonyfield Farm Recalls Soy Yogurts That May Be Dairy Yogurts

If you're buying yogurt made from soy milk, you're probably trying to avoid dairy for health or ethical reasons, including potential allergies. That's why it's a problem that a batch of soy yogurt from Stonyfield Farms may actually be dairy yogurt, and the company has recalled the entire lot as a ...

Apple's New Self-Driving Car Technology Spotted In The Wild

Apple's efforts to get into the self-driving car industry have been shrouded in layers of mystery and speculation for years. But at long last, physical proof that a car does indeed exist has been spotted the wild, after Apple took its autonomous driving tech out for a spin on California streets this ...

Recalled IKEA Dresser Linked To Another Child's Death

More than a year after IKEA and the Consumer Product Safety Commission announced the recall of about 29 million topple-prone Malm and other style dressers, another child's death has been linked to the dangerous furniture. The Philly Inquirer reports that a two-year-old California boy was killed in ...

5 Potentially Harmful Chemicals Now Banned From Kids' Products

Almost a decade after the Consumer Product Safety Commission was ordered to study the potential health affects of phthalates — chemicals often used in plastic products for children — and make recommendations on what further steps should be taken, the agency has voted to approve a final rule that ...

Home Depot Replaces Family's Stolen Halloween Decorations

For the past several weeks, families across the country have been decorating their homes in preparation for the upcoming Halloween holiday. One New Mexico family found all that hard work destroyed recently when ne'er-do-wells stole their trimmings. But to their surprise an unlikely hero emerged to ...

Kohl's Launches Amazon Mini-Stores, Return Counters

Amazon wants a bigger retail presence in physical stores and for its customers to have an easier time returning things, and Kohl's wants to shrink its physical stores and rent out some extra space. That sounds like a match, which is probably why Kohl's and Amazon have teamed up to open their first ...

Google Pulls Calorie Counting Feature From Maps App After Backlash

If you use Google Maps, you may have noticed a new feature recently: One that tells you how many calories you'll likely burn walking to wherever it is you're going. Google has now pulled that tool, after users complained that it often wasn't correct, and criticism over the fact that it showed users ...

Charter Sues NYC Union, Accuses Striking Workers Of Sabotaging Cables

For six months now, union workers for Charter in New York and New Jersey have been on strike. Now the cable company has filed a lawsuit against the International Brotherhood of Electrical Workers Local 3, accusing union members of sabotaging customers' cable installations to make Charter look bad. ...

Ford Recalls 1.1M Trucks Over Doors That Don't Stay Shut

One of the last things you want to happen when driving down the road is to have your vehicle's door unexpectedly open. For that reason, Ford has issued the recall of 1.1 million trucks.  Ford announced today the recall of model year 2015 to 2017 F-150 and model year 2017 Ford Super Duty trucks ...

Twitter Cracks Down On Nudity, Harassment & Violence… Again

For years now, Twitter has been rolling out tool after tool designed to combat harassment and abuse. While the company says these initiatives are working — despite a lack of data — it's also doubling down on its efforts: Twitter will soon roll out another set of changes to protect users. Wired ...

Two Chicago Aviation Officers Fired For Role In Dragging United Passenger From Flight

More than six months after a ticketed United Airlines passenger was forcibly removed from a flight by Chicago law enforcement personnel, two of the four Chicago Department of Aviation Security officers involved have been fired. According to a new report from Chicago's Inspector General Joseph ...

The Many Ways In Which Your Kids' Smartwatch Can Be Hacked

Most of us aren't going to spend hundreds of dollars on an Apple Watch for our kids, but there are many less-expensive, kid-targeted smartwatches available. Unfortunately, a new report claims that your young one's tiny screen may also be a huge privacy risk. A coalition of privacy and ...

Amazon Sells Big Landlords On Package Hubs For Apartment-Dwellers

Online retail is very attractive to apartment-dwelling urbanites who may not have a car and whose nearby stores probably charge higher prices than the malls out in the suburbs. But this customer base has always posed a problem for Amazon and its ilk: Where do you leave the packages? Amazon has ...

States Accuse Betsy DeVos Of Failing To Protect Students From Sketchy For-Profit Schools

Education Secretary Betsy DeVos has made no effort to hide her support for the for-profit education industry, going so far as to hit reset' on rules intended to protect students from schools that provide minimal education at a maximum cost. Now, a coalition of 18 state attorneys general are suing ...

Senators Propose Bipartisan Compromise To Restore Insurance Subsidies

President Trump recently announced that he was pulling the plug on $7 billion a year in federal cost-sharing subsidies to insurance companies selling individual policies to lower-income Americans, but today a pair of influential senators announced a bipartisan compromise that, if approved, would ...

McDonald's Franchisees: New McCafé Beverages Take Too Long To Make

For a few years now, McDonald's franchisees have been vocal about their dislike of the McCafé line of espresso beverages. The company has responded by adding more beverages to the line and requiring restaurants to spend thousands on new machines. Franchisees are not fans of this change. Last month, ...