E-Commerce Times (9)

Kari's Law: A 911 Fix That Will Make the US Safer

The 911 emergency number was created back in the day when telephones were connected by wires, before cellphones or Voice over Internet Protocol in the home, and before Multi-Line Telephone Systems in the enterprise. In the early days, anyone could dial 911 for police, fire or medical emergencies. ...

T-Mobile Starts Building Low-Band Wireless Network in the Sticks

T-Mobile last week announced that it has begun the long-anticipated rollout of its new 600-MHz LTE premium low-band spectrum network in Cheyenne, Wyoming, kicking off a massive rollout designed to provide wireless coverage to rural communities across the U.S. T-Mobile also plans to use the low-band ...

Consumers Gain More Power to Seek Data Breach Damages

There are no good outcomes of an electronic data system breach. At best, companies dealing with e-commerce technologies face the formidable task and the resulting cost of repairs. In addition having to fix information technology systems, companies suffering breaches may be increasingly vulnerable to ...

Has Marketing Automation Started Making Sense?

B2B marketing automation has a long way to go, suggest the results of a recent survey of more than 350 marketing professionals in the United States and Europe. Act-On Software commissioned Econsultancy to conduct the research for its State of B2B Marketing report released last week. Only 51 percent ...

Oracle Unveils Exadata Database as a Service

Oracle earlier this week announced the availability of its Exadata platform on its next-generation cloud infrastructure, which essentially means the company is providing Exadata as a Service. The Oracle Cloud infrastructure is a comprehensive set of integrated, subscription-based services that let ...

CRM Health Check

As an industry, CRM continues to grow and shower benefits on its users. It's hard to imagine that some businesses still don't use some form of CRM, but recent data suggests there are still businesses buying their first CRM solutions or changing vendors. It's a compilation of data from all over, with ...

What's Up With Google Docs

Google on Wednesday introduced a number of collaborative features to its office productivity tools. The latest versions of Google Docs, Sheets and Slides will include new editing functionality that will enable office teams to work together in real time on the most up-to-date versions of their files. ...

The War Room: Experiential Security Planning

Ask any security practitioner about ransomware nowadays, and chances are good you'll get an earful. Recent outbreaks like Petya and WannaCry have left organizations around the world reeling, and statistics show that ransomware is on the rise. For example, 62 percent of participants surveyed for ...

Fulfilling the Omnichannel Shopping Imperative

The omnichannel approach has become a byword in customer service, but retailers need to do more to make it happen, based on a recent study. Researchers tested 57 metrics across desktop, mobile and in-store buying touchpoints to evaluate the end-to-end omnichannel experience at 30 popular and growing ...